All about CCXML Files

The CCXML file type is primarily associated with Call Control eXtensible Markup Language.

CCXMLFile Extension CCXML
File extension: CCXML
File type:  Call Control eXtensible Markup Language files

What is a CCXML file?

CCXML files mostly belong to Call Control eXtensible Markup Language by W3C. Call Control eXtensible Markup Language (CCXML, or sometimes referred to as CXML) is an XML-based language that controls the setup, monitoring, and tear down of phone calls. CCXML allows you to use the strength of Web platforms and technologies, to intelligently control calls on and off the telephone network. Additionally, CCXML creates a high-level industry standard for Call Control that can run over any telephony platform. CCXML complements and integrates with a VoiceXML system. CCXML has been submitted to the World Wide Web Consortium (W3C), and it is currently being developed by the W3C Voice Browser Working Group.

How do you open CCXML files?

You need a suitable software like Call Control eXtensible Markup Language to open a CCXML file. You need a suitable software like Call Control eXtensible Markup Language from W3C to open a CCXML file. Without proper software you will receive a Windows message "How do you want to open this file?" or "Windows cannot open this file" or a similar Mac/iPhone/Android alert. If you cannot open your CCXML file correctly, try to right-click or long-press the file. Then click "Open with" and choose an application. You can also display a CCXML file directly in the browser:. Just drag the file onto this browser window and drop it.

Online CCXML Text Viewer

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Unable to Open a .CCXML File? Quick Solutions:

Because .CCXML files originate from various telephony systems, they aren't universally openable.

  1. Identify the Source: If received from an IVR developer or VoIP engineer, it's likely a Call Control eXtensible Markup Language script for routing calls.
  2. Check the Header: Open the file in a text editor or hex viewer to inspect the opening lines.
    • <?xml version="1.0"?> or <ccxml> indicates a standard W3C CCXML script.
    • "PK" or garbled characters mean it's a compressed binary.
  3. Use the Original Software: The original program is usually required. Try XML editors like Notepad++ or VS Code to edit it, or telephony platforms to run it. If unsure, ask the sender.
  4. Use this Webpage: Drag and drop your .CCXML file onto this page to detect its format, extract readable text/metadata, and preview when possible.

Technical Data for CCXML File Extension

File classification:
XML
Related files:
eccxml, xml, tx, inkml, grxml, ssml
Mime type:
application/ccxml+xml

a ccxml Call Control eXtensible Markup Language file is a special file format by W3C and should only be edited and saved with the appropriate software.

How to solve problems with CCXML files

  • Associate the CCXML file extension with the correct application.
  • Update your software that should actually open Call Control eXtensible Markup Language files. Because only the current version supports the latest CCXML file format. Search, therefore, e.g. on the W3C manufacturer website after an available Call Control eXtensible Markup Language update.
  • To make sure that your CCXML file is not corrupted or virus-infected, get the file again and scan it with Google's virustotal.com.
  • Click here to open your .CCXML file online - secure, fast, and no downloads needed.
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